Shipping policy

Shipping Policy

We strive to process and deliver your order as quickly and efficiently as possible.

Processing Time
All orders are processed within 1–3 business days (Monday through Friday, excluding holidays). Once your order has been processed, it will be shipped.

Delivery Time
Estimated delivery time is 3–5 business days, depending on your location. In some cases, delivery may take slightly longer due to external factors such as carrier delays or customs processing.

Shipping Costs
We offer free shipping on all orders (unless otherwise stated).

Tracking Information
Once your order has been shipped, you will receive an email with a tracking number so you can easily monitor your delivery.

Delays
While we do our best to ensure timely delivery, we cannot guarantee exact delivery dates. Delays may occur due to circumstances beyond our control.

Incorrect Address
Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders that are lost due to incorrect address details.

Contact
If you have any questions about your order, feel free to contact us at info@claralouiseasheville.com. We’re happy to help.